Catalyst a customer success platform CSP startup announced it raised 15 million in a series A funding round led by Accel
Catalyst was born out of frustration and necessity While working in Customer Success our founders were tired of sifting between meeting notes juggling email campaigns tracking down product statistics prioritizing customer needs and navigating a sea of tabs and windows After evaluating several tools on the market they found them to be difficult to use and some required almost half a year just to implement
They recognized that this issue wasn’t simply their own so we built a tool that would take the guesswork out of managing customer success A platform for CSMs that’s intuitive well designed and comprehensive It gives you the means to mobilize your customers measure their satisfaction and grow your business before you’ve even had your first cup of coffee
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